Privacy notice

For couples: the email address used to sign in, your names, wedding details (date, times, venue, map link, schedule, welcome message), your chosen theme and wedding link, and your privacy settings.

For guests: the name and phone number the couple entered, which events they were invited to, how many seats they were allocated, their RSVP and attendee details, any private notes the couple wrote about them, and the photos, videos and captions they upload.

Technical records needed to keep accounts safe, such as guest session records and timestamps.

An organiser can only ever see their own events: their guest list, phone numbers, notes, uploads and settings. Organisers cannot see any other organiser's data.

Guests never see the guest list, other guests' phone numbers, or the couple's private notes. They see their own invitation, their own RSVP, and — where the couple allows it — the shared memory album and their own table.

Authorised Cerita Moment support staff can open an individual event when troubleshooting is needed — for example when an organiser asks for help, a payment needs checking, or content is reported. They must record a reason each time. While troubleshooting they can see that event's guest list, RSVPs, seating and memories, preview and download files, and correct details. Phone numbers stay masked unless deliberately revealed, and every view, reveal and change is logged.

Phone numbers help the organisers identify guests and contact them through their own WhatsApp. Cerita Moment does not send messages to guests and does not use numbers for marketing.

Each guest's personal invitation link is long and random. Organisers can replace a link at any time; the old link and any sign-in made with it stop working immediately.

Uploads are held in private storage and are never publicly readable. They are shown through short-lived links to the couple and to verified guests with permission to view.

The couple can hide or permanently delete any contribution. A contributor can delete their own upload.

Wedding and memory pages are excluded from search engine indexing.

Each package includes six months of online hosting from the date payment is confirmed, which can be extended. When online access ends, guests can no longer open the event and the organiser has a 30-day download period; the deletion date is shown in the dashboard. Files you download are yours to keep.

Couples can export their guest, RSVP and seating data and download their memories at full resolution, and can request deletion of a wedding and all of its uploads.

Guest sessions are short-lived and are removed after they expire.

We use third-party infrastructure to host the application, database and private media storage. We do not use a paid messaging provider: invitations are shared by organisers from their own WhatsApp. These providers process data only to deliver the service.

Owner review needed: the specific provider names, their locations, and the legal entity details for this notice must be confirmed by the platform owner before launch.

For privacy questions, data exports or deletion requests, use the contact form on this site.

Owner review needed: a contact email address, postal address and the applicable Brunei data protection references should be added here before launch.